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PATCHS is the new easy way for you to contact your GP practice online. PATCHS has been designed by GPs to make it easier to contact your practice and save you time.

Just answer a few simple questions and PATCHS gets you the help you need quickly.

You can use PATCHS to contact your GP practice for health advice, condition monitoring, fit notes, appointment bookings, and more…

PATCHS provides lots of benefits including being able to make requests in your own time, avoid telephone queues and waiting rooms, and getting quick responses. PATCHS also helps patients who struggle to contact their GP practice using the telephone or in-person. This includes patients who have hearing or speaking impairments, anxiety, and who speak English as a second language.

It is a difficult time for everybody right now. The rising cost of everything, from groceries to utilities, is making it difficult to make ends
meet. This is being referred to as a ‘Cost of Living Crisis’.

This does not mean that you have to be in crisis to be struggling, and it is affecting all of us, not just the lowest earners.

Take a look at the Cost of Living support costoflivingbradford.co.uk have put together, there might be something that helps you get through it.

Visit website

The Practice supports the government’s ‘Zero Tolerance’ campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all the staff and patients has to be in place. All our staff aim to be polite, helpful, and sensitive to all patients’ individual needs and circumstances. They would respectfully remind patients that very often staff could be confronted with a multitude of varying and sometimes difficult tasks and situations, all at the same time.

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Available for people diagnosed with cancer
Macmillan and Bupa Partnership working in together to provide free counselling to people with cancer who are struggling to cope emotionally and need support. The Bupa partnership offers people with emotional needs as a result of their cancer experience free one-on-one counselling from a qualified Bupa counsellor. Please call the Macmillan Support Line on 0808 808 00 00. Specially trained nurses and advisors can advise about the different types of support available and talk through the best options.

For more information please follow this link Free specialist counselling for people with cancer – Macmillan Cancer Support

Find out more about the way GP practices are working during the COVID pandemic.

Would you be interested in leading walks from the doctor’s surgery, supporting people to live happier, healthier lives through short group walks?

Whether you’re a keen walker, you’re looking to start getting more active, or you want to develop your administrative skills, we’ve got opportunities for everyone.

For the walk leader role, you will complete a ‘Walking for Health’ training course, which is free of charge, and shadow and lead a walk with an experienced ‘Walking for Health’ walk leader.

To register your interest please contact Simon Green at Champions Show the Way, mobile: 07738 985674, telephone: 01274 321911 or email: simon.green@bdct.nhs.uk

GP practices across Airedale, Wharfedale and Craven are now able to offer patients increased access to routine appointments with GPs, nurses and other healthcare professionals from locally-based hubs.

This service provides all registered patients with access to pre-bookable routine GP appointments from 6.30pm–8pm Monday to Friday, and from 8.30am–11.30am on weekends.

IG Medical participates in the Care navigation scheme, which is designed to help direct patients to the most appropriate care.

As part of the care navigation initiative, receptionists may ask callers seeking to book an appointment a few simple questions to establish who could best meet their needs.

Patients might then be offered a slot within the practice – for example with a GP, nurse or pharmacist – or be referred to other services e.g. wellbeing or community services.

Care navigation will only be applicable to adults and is completely voluntary.

We would encourage all patients of our GP Practices to complete our ‘Capacity and Access Survey’ to share your views on the new PATCHS system, availability of appointments and the awareness of additional services that are available within WACA Surgeries.

The RSV vaccination will be available for patients aged 75-79 year old from September.

This is to protect against respiratory virus and we will send invitations to all eligible.

You will still be invited for flu/covid vaccinations from October 5th October .

Your guide to the RSV vaccine for older adults – GOV.UK (www.gov.uk)